Billing Terms and Conditions

Effective Date: August 1, 2026 Last Updated: August 1, 2026

1. Introduction

These Terms of Sale govern all purchases made through https://frontierequipment.com operated by Frontier Equipment. By placing an order, you agree to these Terms of Sale in addition to our Terms of Service.

2. Product Information & Availability

• We make every effort to accurately display product descriptions, specifications, and images
• Product availability is subject to change without notice
• In the event a product becomes unavailable after your order is placed, we will notify you within 48 hours and offer alternatives or a full refund

3. Pricing

• All prices are displayed in US Dollars (USD)
• Prices are subject to change without notice
• The price charged will be the price displayed at the time you complete your purchase
• We reserve the right to correct pricing errors and cancel orders placed at incorrect prices
• Sales tax will be collected where required by applicable law

4. Payment Terms

Accepted Payment Methods:

• Visa
• Mastercard
• American Express
• Discover
• Diners Club

Payment Processing:

• All transactions are processed securely through Shopify Payments
• Payment is collected at the time of order placement
• We do not store your full credit card information on our servers

Minimum/Maximum Order Value:

• There is no minimum order value
• There is no maximum order value

5. Order Confirmation

• Upon placing your order, you will receive an order confirmation email with your order details
• This confirmation is an acknowledgment of receipt — it does not constitute acceptance of your order
• Order acceptance occurs when your order is processed and shipped, at which point you will receive a shipping confirmation email

6. Order Cancellation

• Orders may be cancelled within 24 hours of placement at no charge
• Contact us immediately at sales@frontierequipment.com or 878-879-6643
• Orders that have been shipped cannot be cancelled — you must follow our Return Policy upon delivery
• Frontier Equipment reserves the right to cancel any order due to pricing errors, suspected fraud, or product unavailability

7. Backorder Policy

If an item you ordered is backordered:

• We will notify you within 48 hours of order placement
• You will be given the option to:
• Wait for the item to become available
• Choose an alternative product
• Cancel your order for a full refund

8. Promotional Codes & Discounts

• Promotional and discount codes are single-use only unless otherwise stated
• Codes cannot be combined with other offers, promotions, or discounts
• Codes must be entered at checkout — they cannot be applied retroactively
• Frontier Equipment reserves the right to modify or discontinue promotions at any time without notice

9. Gift Cards

• Gift cards are available for purchase on our Site
• Gift cards are non-refundable and non-redeemable for cash
• Gift cards are valid for 1 year from the date of purchase
• Expired gift cards cannot be reactivated
• Lost or stolen gift cards cannot be replaced
• Gift cards may be used toward any purchase on https://frontierequipment.com

10. Shipping & Delivery

Please refer to our Shipping Policy for complete information regarding:

• Processing times (1–2 business days)
• Delivery timeframes (3–5 business days standard)
• Available carriers (USPS, UPS, FedEx, FedEx Freight, Old Dominion, XPO Logistics)
• LTL freight shipment procedures
• Damaged item reporting (within 7 days of delivery)

11. Returns & Refunds

Please refer to our Return & Refund Policy for complete information. Key terms:

• 30-day return window from delivery date
• 20% restocking fee on all eligible returns
• Items must be unused and in original packaging
• Customer is responsible for return shipping costs
• Refunds processed within 5–7 business days of receiving the return

12. Risk of Loss

Risk of loss and title for items purchased pass to you upon delivery to the carrier. If your shipment is lost or damaged in transit, please contact us at sales@frontierequipment.com within 7 days of the expected delivery date.

13. Governing Law

These Terms of Sale are governed by the laws of the Commonwealth of Pennsylvania, USA.

14. Contact Us

Frontier Equipment

• 📧 Email: sales@frontierequipment.com
• 📞 Phone: 878-879-6643
• 🕐 Hours: Monday–Friday, 9:00 AM – 5:00 PM EST
• 📍 110 W. Pennview St., Pittsburgh, PA 15223, USA